After weeks of troubled cross-Solent services served up by the ferry companies, Island MP Bob Seely has sent a letter to the chiefs of Wightlink, Red Funnel and Hovertravel demanding they provide answers to their customers.
Mr Seely requested the three chief executives – Keith Greenfield of Wightlink; Fran Collins of Red Funnel and Keith Chapman of Hovertravel – explain to Islanders their respective performances since the summer.
In his letter, dated October 29, he wrote: “In particular I would like to ask whether you consider the current levels of technical or mechanical faults are acceptable and what, if any, steps you intend to take to ensure that your companies manage to run the service you advertise.
“In addition, there are some specific issues. Regarding Wightlink, may I ask if it is a legal requirement for the vessel ‘St Clare’ to have valid, in-date certification and on what date and time did the certification of St Clare expire, and what effect might this have had on passengers in case of accidents?
Mr Seely’s intervention comes on the back of a nightmare October when the Red Falcon ran aground entering Cowes on Sunday, September 21, just a month after an accident involving the Red Eagle.
Wightlink has had certification issues with the St Clare and technical issues with Victoria of Wight, while reliability problems have dogged Hovertravel’s two-year-old crafts Solent Flyer and Island Flyer.
Mr Seeley appended a list of more than 40 incidents since late August involving issues with the three companies’ craft and added: “Can you understand the frustration of Islanders at the current state of affairs? I look forward to your comments.”
Story by Bill of the Isle of Wight Observer